Students work hard to pass their degrees with flying colors. This degree is the pass to their next step in the professional career and probably to a shining one. However, students do seek help in this respect from different writing services to ease the hassle of complicated assignments. VIPEssayService is one such website that orders its quality writing services for students on so called cheap rates. Despite their claims of unique amenities, our team found some serious flaws in their assertions. Following is the breakdown of our analysis of VIPEssayService.
FEATURES
Quality
We placed an order on their website to testify their statements of exceptional quality services. However, the paper we received in return somehow dampened our expectations. We found the writing quality to be average considering the paper was of Masters Level. Our experts found some obvious syntactical and punctuation errors in the composition of the paper.
Usability
We found the website to be quite muddled. The first impression of the website is that of a messy place where things are stuffed forcibly. The colors used for the graphics are harsh on the eyesight as they are extra vibrant. Also, the titles and subtitles in yellow impose a bad effect on the vision.
Prices
We found the prices proposed by the website to be high as compared to websites offering the same services. For instance, the site offers a high school level essay for $12.99 while the same level of the essay is being offered at a lesser price by other websites.
Delivery
The claims made by the website about timely delivery or even urgent delivery by the customer service prove to be futile. The customer service officers assure the on-time and error-free delivery of the orders. However, their assertions become pointless when the orders are delayed. The reasons are numerous like unavailability of the writer or incomprehension of the related issues.
OVERALL
Overall the website can be rated as average. Their claims do less to satisfy the customers completely considering the below average paper quality and attestation of timely delivery. The website could do with changing the colors of their site and adding to the user experience. Moreover, their writing services require sheer rectifications in the context of quality.
PRIVACY/SECURITY
Like many other writing services, VIPEssayService also professes of keeping everything confidential from customer’s data to the provision of the authentic material policy. However, we found that the website does not possess the necessary security certifications to back up their claims of 100% confidentiality. A continuous reminder of confidentiality might not be enough to convince the customer. Rather the backing of certified security certificates is necessary to win the trust of the customers.
CUSTOMER SUPPORT
The customer service experience is somewhat satisfactory. The website claims to provide 24/7 customer support, and so is the case. The customer service officers handle their users professionally & tactfully and assure their complete help in the order processing step. But the order placement process is irksome since the website asks the customers to fill a query form to start a live chat with their representative rather than directly start a conversation.
PLAGIARISM
The website’s plagiarism policy asserts that the services are completely plagiarism-free and that no data mishandling will be tolerated at the site’s end. The company further assures that the writers are bound by a contract to provide authentic material, but on the other hand the work completed by their writers has traces of plagiarism when checked through the plagiarism checking tool.