Different companies earn a reputation over time, and that reputation precedes them, especially, if the services are internet-based. The determination of quality is somewhat subjective if you try to do it without authentic facts and figures. This is the reason why we have reviewed SmartCustomWriting so that you don’t have to rely on inauthentic information while choosing writing services for assignments.
SmartCustomWriting is one of the competitive contestants in the academic writing domain that offers custom writing services to the students, by offering writing services for different academic levels.
The writing services are available for a wide range of academic documents that include but aren’t limited to essays, research papers, theses, dissertations, term papers, and reports.
FEATURES
Quality
Quality is not just about sending good papers to users, it is much more than that. The user experience is what brings the students back on a website along with the quality of assignments they get.
Their writers have a knack for high-quality papers, and they manage to meet the writing needs of clients most of the time. The quality of support they provide to customers is also appreciable. SmartCustomWriting struggles with the quality of urgent assignments though.
Usability
The website is simple and easy to use, but the users have trouble navigating because the design is not updated for quite some time now. The price calculator is easy to use, and forms are user-friendly as well. The order now buttons are not present at obvious spots, so users find it difficult to place an order on the website.
The order process is easy to use, but it’s not designed keeping newcomers in mind. There is no sign-up option on the website, so users get confused how to register for using their writing services. Also, the fields of order process need some basic amends since the academic requirements are ever evolving.
Prices
The price chart clearly shares the way prices change with respect to the academic level and the deadline. The price starts from $12.99/Page. With the companies in writing arena offering services for as low as $10/Page, this is a bit higher for the students considering their limited budget. However, they offer discounts as well, but the discount offer is not always available for the clients to avail.
Delivery
The minimum order delivery time at SmartCustomWriting is 6 hours, which means the students can’t come to this website for such assignments that need to be done in less than 6 hours. However, the orders with the delivery time of 6 hours and more are delivered on time.
The delivery process of SmartCustomWriting is simple. When the order is complete and ready for delivery, they send the final file to a client on the account that he/she created on their website. The file is also sent to the email address of the respective client on request.
PRIVACY/SECURITY
The privacy of platform in addition to the information shared by users is secure with SmartCustomWriting in general. The writers on this website have signed a non-disclosure agreement with the company so the customers can rest assured that their information is in safe hands.
However, it is also the fact that the website is not SSL certified which makes it difficult for the customers to trust them with the credentials. There is no mention of security software they use to protect the information of clients, which is why users are reluctant to share their information with the company.
CUSTOMER SUPPORT
The customer services of SmartCustomWriting are plain-vanilla. There aren’t any extra features that would facilitate the clients who need to know about the progress of their orders immediately. However, they are available on phone calls, emails and live chat to deal with the clients and newcomers.
The mode of communication with the writers is email, which means that the clients might have to wait for a few hours before they hear back from the writer.
PLAGIARISM
SmartCustomWriting normally provides original papers for the clients, but there are authenticity issues with documents that have a large number of pages such as thesis, dissertation, etc. The plagiarism detectors can’t sort out plagiarism of thought, but the reviewers have spotted that as well.
OVERALL
The average rating of SmartCustomWriting calculated by expert reviewers suggests that it’s an average website for the students to get writing services from. The quality of papers is good, but the price for the standard quality is higher than other leading competitors.
Their inability to deal with urgent orders makes this website less popular because students often need to get their assignments done at the eleventh hour, which is a requirement that SmartCustomWriting is not able to cater.
