EssayPenguins

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Pricing 5.5
Support 5.2
Quality 4.8
Delivery 4.7
Usability 5.5

FEATURES

Price High School$12.99 Graduate$18.99 Masters$21.99 PHD$21.99
Discount Off15%
Delivery Urgent6 Hours
Security
Additional Features All Formats Free Cover Page Free Bibliography Free Formatting Unlimited Revisions Plagiarism Reports Special Discounts

 

WEBSITE INTRO

EssayPenguins is an online writing platform whose writing services range from essays, research papers, admission essays, reports, copywriting, editing and much more. Upon clicking the link, the website opens to a subtle theme that is consistent with their brand name, but the snow-capped mountains and three little penguins make this website seem unrelated to an academic writing service.

Moving on, Essay Penguins’ homepage is all-inclusive which contains separate panels of ordering form, testimonials, features, stats, and much more. Although it’s a great way of delivering information, the presence of all the panels makes the homepage look a little more congested than it already is.

Coming back to the website, they have defined a format criterion that they will follow with all orders which is a great step as it will save clients from confusion. Now, it’s time to wrap up their introduction and review Essay Penguin based on the following categories!  

 

FEATURES

Quality

With over 95.9% customer satisfaction rate, one can’t help but think about astounding writing services they must be providing. But its absence from major customer reviewing websites like Yelp and SiteJabber only casts doubt on the minds of students. This is because students don’t have any way to confirm or dispel their doubts regarding their service quality.

Although they have a testimonial section on their website, but its authenticity can’t be guaranteed which further fuels the doubts concerning the quality of their writing services.

Prices

To place an order, one has to go through various options, each of which contributes to the overall price. Also, they provide some monetary relief in the form of discounts, but they are too small to make any difference as they range from 5% to 15% only.

Along with their services come six features whose total amount add up to $70.94. You can enjoy these features, free of cost, only through a request. Forget to ask for these features, and you’ll miss out on them!

Usability

Essay Penguins, regarding usability, has a suitable design. The Home page displays all required pieces of information to clients.

The lack of negative space makes the layout feel overcrowded, but it serves the purpose by placing important options at their appropriate places. And, if it’s still too difficult for anyone to figure out the way they operate, then they have a video just for this purpose.

All in all, Essay Penguins’ ordering & registering forms are straightforward and facilitate the needs of every client!

Delivery

Essay Penguins’ delivery level ranges from 6 hours to 14 days, but keep in mind that the shorter the urgency level, higher the prices.

Also, they have a small delivery’s section in their terms of use, but there’s a major problem with it. This section only focuses on the steps customers should undertake to receive orders on time, but completely ignores the aspect of what EssayPenguins would do should the orders are delivered late on their behalf.   

 

SECURITY/PRIVACY

The deliverance of online services to the international client makes it mandatory for such online platforms provide a safer environment to their customers.

The lack of SSL, Trust Guard, and other security certificates makes it difficult to perceive EssayPenguins as a secure and protected network. Moving on, EssayPenguins provide six different options of payment, but none of them are safe due to the absence of encryption software.

In the policies’ section, they ensure to protect the sensitive information from unauthorized access, but no security measures have been put in place to safeguard the information from third parties or other illegal access.

 

CUSTOMER SUPPORT

EssayPenguins provide various communication methods: a live chat option, a toll-free number, and an email address. With these three options, it’s not difficult for their clients to reach out to them and have their queries resolved.

When it comes to their 24/7 online chat, the clients have the option to pick a department where they would like some help. The billing, support and sales’ options are an easy way of connecting with the right department to have your problems resolved right away. All in all, EssayPenguins has developed an acceptable way of communication with clients round the clock!

 

PLAGIARISM

EssayPenguins rely on Turnitin, a trusted plagiarism checking software, for detecting unoriginal content. Providing authentic content is necessary for one’s survival in academic writing industry, which is why they claim to deliver 100% original content. Whether their claim of delivering authentic quality is baseless or not, this is for the clients to find out themselves! But as far as the verdict of our independent reviewers is concerned, they have spotted plagiarism in some documents delivered by EssayPenguins.

 

OVERALL

All in all, EssayPenguins come with its fair share of pros and cons. Overall; the website design could be enhanced to reflect its nature of services, the free features should be ready to avail without making any requests, and bigger & better discounts should be introduced to relieve customers’ financial burden.

Moreover, people behind EssayPenguins need to create official profiles on major reviewing websites like TrustPilot, Consumer Reviews, and SiteJabber to provide their future clients with enough information to influence their decisions!

 

 

AVERAGE RATING : 5.1

Reviews [5]

  • this is user avatar Aug 28,2017
    Micheal N. Aubuchon

    I placed an order and received it a day later than the actual deadline. As I was going through the pages, I saw some problematic areas (grammatical errors & run-on sentences) and asked for a revision. They complied with my request and omitted all the mistakes. So yeah, mine wasn’t a great experience with them.

    5.2
    Pricing
    Support
    Quality
    Delivery
    Usability
  • this is user avatar Aug 29,2017
    Joshua T. Poynter

    DO NOT USE THEIR SERVICES as they are nothing but a huge scam! Their team promised me heaven but delivered hell! Their writers failed to understand the basics of my requirement, so they thought it best to provide me with plagiarized content that wasn’t even related to my topic!

    5.2
    Pricing
    Support
    Quality
    Delivery
    Usability
  • this is user avatar Aug 30,2017
    Debbie A. Monroe

    I have hired essay penguins a few times, and with every order, they delivered great quality. My only problem with them is their high prices and petty discounts. I mean, they should introduce more student-friendly packages to help relieve our monetary pressure!

    4.2
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    Quality
    Delivery
    Usability
  • this is user avatar Aug 13,2017
    Salvador T. Ceja

    I ordered a thesis with a 14-days’ deadline. 14 days had passed and still no thesis in sight, so I contacted them and received my document a few days later. But the extra wait wasn’t worth it as the entire content was copied! I’m not even exaggerating!! It’s best to stay away from them.

    5.4
    Pricing
    Support
    Quality
    Delivery
    Usability
  • this is user avatar Aug 29,2017
    Larry C. Wallace

    I’ve had a pathetic experience with them. Their website promises to deliver great quality yet my biology essay was extremely mediocre. I couldn’t look past the childish vocabulary and unprofessional structure despite requesting a qualified writer. I had to re-do the paper as I didn’t fit their free revision “criteria.”

    5.6
    Pricing
    Support
    Quality
    Delivery
    Usability

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