INeedEssayHelp, as the name suggests, is a writing service provider, which aims to provide the help in writing the essays. An assessment of the different aspects would give you a clear idea that how well it is performing in the Writing Industry.
FEATURES
Quality
The website aims to convince the user with repetitive assertions that it provides excellent quality papers. But a deep analysis of the written quality exposes the false claims. There were several contextual errors and readability issues that need serious attention in the order that we received. Moreover, their writers need training in different formatting styles.
Usability
The website has a somewhat unique layout. The basic information is given in the top section, which then gets dense as users scroll down. Too much textual information at the bottom gives the website a hideous look. Moreover, most of the space on the website is occupied by testimonials of different clients and with the repetition of quality claims.
Prices
The prices are set high considering the ordinary writing skills of their writers. For instance, a single page of freshman level would cost the client $14, and if the order is urgent, then the cost would be more than double. To add insult to the injuries, the website does not offer any kind of discount to the regular customers let alone the first-time users.
Delivery
Delay in the fulfillment of any commitment is unhealthy for any kind of relationship, especially when it comes to dealing with the customers. The orders delivered by this company are never on time. We also observed a delay in the return of revised papers from the writer’s end. Therefore, there is a huge room for improvement.
PRIVACY/SECURITY
INeedEssayHelp states that all the personal information is kept out of the reach of third party users and from unauthorized access. But the lack of security certification casts doubt. Also, they accept payments through various modes, but without any security measure set in place, it becomes difficult, for the users, to exchange sensitive information with this company.
CUSTOMER SERVICE
The online chatting is like a blessing when one faces any of the difficulty or an issue. But at INeedEssayHelp you have to fill the contact form with your personal information, your purpose of contacting the support department, and some other things before any agent come online to rescue you. Moreover, there is no guarantee that the agents will pick up your call or not.
PLAGIARISM
The INeedEssayHelp claims about delivering the plagiarism-free papers. It assures that the writers start the order from scratch and that no hint of plagiarism can be found in the papers. However, this is not the case. We have analyzed some orders done by INeedEssayHelp which had copied material in them; easily detected by the plagiarism checking tools.
OVERALL
Overall, the low provision of quality and unfulfilled commitments does not back up the assertions of the website. The writing services are required to work on the commitment of providing timely services, because any delay in the commitment destroys the trust of the customer. So, this website needs to make amendments in its operations if it want customers to trust the services.