EssayTigers is one of the known websites that provide writing and editing services to the students. This website claims to lighten the students’ burden by providing efficient writing services. The company boasts of treating the customer as a king and the assignment as a prey upon which its writers feed. Given such flashy statements by the website, we decided to do an intrinsic analysis of the features it offers and the claims it makes. We review several aspects like quality, usability, pricing, delivery time, customer support service, and privacy and plagiarism policy.
FEATURES
Quality
To assess the quality of the assignments completed by their qualified writers, we placed some orders on their website. The orders that we received (with some delay) did not help much to elevate our expectations. The guidelines were not completely followed, and there were several semantic errors in the papers.
Usability
The website lacks vibrant colors and is pretty simple; near to banality. While scrolling down, the footer is a mess with lots of information crammed into a small place. This can create difficulties in reading, and searching for the relevant options. Also, the website lacks interesting graphics.
Prices
The prices proposed by the website are on the cheaper side. But as we mentioned, the quality of the work done by the website is not up to the mark. As the prices are on the cheaper spectrum, EssayTigers haven’t provided any discount or promotional facility.
Delivery
EssayTigers brags about punctuality and excellence as its core principles. It suggests that almost 99% of the orders are delivered on time and are written from scratch. But we contradict their statement since the orders we placed were not delivered on time. Neither was their quality up to the mark.
PRIVACY/SECURITY
This platform depends on DMCA and SiteLock to provide its users with a protected environment. EssayTigers undertakes certain measures to ensure that clients can collaborate with them with a peaceful mind. Further, to protect the financial information of clients, they have outsourced this department to a ‘popular payment service.’ And that’s it! They haven’t provided the name of the company to whom they have outsourced this department.
CUSTOMER SUPPORT
Contacting the support agents is a convenient process with EssayTigers. The online chat option merely asks for the name and email address of the customer to kick start a live chat. But we found the support agents to be less cooperative. They are not much interested in providing information about the prominent features unless asked. The line, at times, drops due to technical errors and the agents do not bother to call back.
PLAGIARISM
EssayTigers pledges to provide plagiarism-free content. But our reviewers found traces of document spinning tool being used to avoid plagiarism. Not only does the use of such tool degrades the quality of the paper, but also imposes a bad impression of the website.
OVERALL
Overall, their services are below average. We observed the contradiction in their statements and their actual work. The website does not help much to attract the customer, and the delaying in the order submission is irksome. We further found that the claims about best quality service are devoid of originality.